Archive for March, 2009

Light Therapy Still Important in Spring

Friday, March 27th, 2009

I recently wrote a bit about how crazy the Minnesota spring can be.  I hate to say that I told you so.    It was 60 and sunny over the weekend and Monday it was cold, windy and rainy.  I expected the rain to turn to snow at any moment.  Today I made sure that I had both a snow brush and an umbrella in my car.

I find with this unpredictable weather that use of my Sun Up dawn simulator and my Sun Touch Plus light box more important than ever.  No matter what the wacky weather, every morning I wake up to  and start my morning off with beautiful sunshine!  It sets a great tone and I can see that spring is coming, a bit more slowly than most of us would like, but it IS coming.  I have been noticing that the birds are singing longer songs, and I am seeing some feathered friends that have wintered elsewhere.

Start every day of with the warm glow of sunshine, even if it’s only inside your 4 walls!¼/p>

customer service kudos

Friday, March 27th, 2009

I find the issue of customer service so interesting.  It seems as though many times at Light Therapy Products, we get calls or emails that start out so angry.  Once they hear one of us say that we will take care of the problem and apologize for any error or defective product, we are usually met with silence.  Inevitably, the next words are said in a surprised tone…”You will?”  This is followed by a sigh of relief and a comment like “I thought that I was going to have to argue and fight to get what was right.”

For one thing, I am sad that people have had that experience anywhere.  I can also assure you that we stand behind our products and treat our customers fairly.  We want you to be able to order from us with confidence, and to just as confidently send friends, family, neighbors, and coworkers to our showroom or our website and know that they will be treated well.  We are not out to make a quick sale and then disappear.  After 16 years in the business, we are here to stay.

I just got an email from one of our EBay customers who had a bad  Compact Fluorescent bulb.

Dear Sarah:
Thank you for this gracious response. I have bookmarked your company as an eBay “favorite” seller and you will get my business again next time I’m ordering this type of product.
God bless,
Paul

Talk about a Wacky Wednesday!

Friday, March 27th, 2009

Is it just me or is this weather-time thing crazy!?

Ok, so last week when I got up at 5:30 the sun would wake up not long after.  The birdsong was longer and happier and the weather had me thinking of spring and digging in the dirt!  Hello, winter is back with a vengance.  Yesterday the rain started midday and then changed to snow about 5pm.  The wind picked up and our evening walk provided an invigorating sleet facial!  It was cloudy and windy all day.  This morning I woke up to 0 degrees and wind.

Let me tell you, thank goodness for my Sun Up dawn simulator and my Sun Touch Plus.  Eventhough the time change has my body clock all screwed up, my dawn simulator and light box are helping me to quickly reprogram it.  Sitting in front of my Sun Touch Plus bathes me in glorious sunshine that lasts the whole day long.  No matter the weather or light outside, I am creating my own Spring inside.  Now all I need is some great birdsong music and I’ll be set!¼/p>

An Adult Napper No More

Friday, March 27th, 2009

Check out this great feedback from a customer who recently bought a Sun Touch Plus:

My physician husband and I are daily using our light therapy machine.        He is , in fact, referring his patients to Light Therapy Products  when appropriate.        We use it each morning with coffee and the newspapers.        The major change has been that after a few weeks, I no longer require an afternoon nap—–        and I was a     daily  napper!        We are so very happy and comfortable with our newfound “morning glow” that I wanted to log        our experience.      Mary, Minneapolis

Simple steps to better sleep

Friday, March 27th, 2009

An important part of having and maintaining energy is being well rested.  I recently read some great tips for getting quality sleep:-Time evening work outs more than 2-3 hours before sleep.

-Limit or eliminate caffeine (even decaf has caffeine) after 3pm if you are not sleeping deeply.

-Keep your bedroom below 62 degrees for better brain function.

-If you have trouble regulating your body temperature at night, try wearing socks to bed.  Your body’s thermostat is often connected with the feet.  If they are warm, your body furnace won’t crank the heat.

-Make sure that your bedroom is reserved for romance and sleep-that’s it.  Remove any items or activities that detract from the peaceful and calming atmosphere that the bedroom should be.  Your body will learn that this is a place of relaxation.¼/p>

Here is a nice article that was written about us in a local paper

Wednesday, March 4th, 2009

Not feeling so sunny this February?
Local company caters to those with seasonal affective disorder

by Kelly Jo McDonnell
Contributing Writer
Published: St Croix Valley Press
Thursday, February 26, 2009 12:40 PM CST

STILLWATER — For many Minnesotans, the months between November and March can seem endless. For some 20 percent of the American population, those months can be downright depressing.  But there’s light at the end of the tunnel. Literally.  Stillwater-based Light Therapy Products specializes in helping folks deal with seasonal affective disorder (SAD), a kind of depression triggered by the different seasons and changes in sunlight exposure. According to www.FamilyDoctor.org, as many as half a million people in the United States may be subject to winter-onset depression. SAD is more common in northern regions of the U.S.  Light Therapy products such as the light box, the dawn stimulator and the sunrise light are created to help people suffering from the disorder. The Mayo Clinic reports that such products are thought to work by “altering your circadian rhythms and suppressing your body’s natural release of melatonin. Together, these cause biochemical changes in your brain that help reduce or control symptoms of seasonal affective disorder and other conditions.”  Three quarters of SAD sufferers are women, according to company owner Sarah Hamel, but the disorder can also affect men and children. Hamel said she’s seen all walks of life come into her showroom, many of whom are simply curious. About 90 percent of walk-ins are women, and many discover via a simple test that they have symptoms of SAD, she said. Some are looking for a non-pharmaceutical option to treating their depression.  “We get a certain percentage who come to us with prescriptions and diagnosis,” she noted. “But the majority are people who are into self-directed health and wellness.” 

A little history.

Hamel was a stay-at-home mom seeking to get back into the work force when she and husband Paul began researching the possibility of buying a business. The Stillwater residents wanted to work for themselves if possible.  The previous owner of Light Therapy Products had been running the business out of her home in Plymouth since 1994.  And while it was successful, it was getting too large for her to operate.  Since the health and wellness subject interested both Sarah and Paul — and the wintry state of Minnesota presents a good market for such products — they bought the company in August of 2006 and later moved it to Stillwater, where they opened a showroom. The company is still 99 percent Internet-based. 

About SAD.

Season affective disorder is a type of depression that can occur at specific times of the year. Also called the “Winter Blues” or “Winter Depression,” SAD can become severe in some cases, and can be treated in many ways.  Symptoms include:  Sleep problems, Changes in appetite and weight, Body aches, Energy level drop, Anxiety and irritability, Memory loss, Problems concentrating, Lack of interest in/or enjoyment of activities.  Source:www.lighttherapyproducts.com

The market for light therapy

The company does the majority of its domestic business from fall through winter, with the central Midwest remaining its largest sales territory, closely followed by Montana and Colorado.  “During the November and December time frame, we do a lot of business in the Midwest and tons on the east coast and northeast,” Hamel said. She said she’s been surprised, though, by the number of orders from warm-weather states like Florida, Texas and California.  “They have the reverse problem,” she said, noting that it’s often too hot in the summer for residents to get the direct sunlight they need.  Light Therapy Products sees international sales from countries like Greenland and Iceland during June and July.

Light boxes remain one of the company’s best-selling lines. According to the company Website, the boxes provide a measured amount of balanced- spectrum light that’s equivalent to standing outdoors on a clear spring day. The light helps regulate the body’s time clock, helping synchronize sleep/wake patterns with work and life style.  And it doesn’t create potentially dangerous UV-B emissions.

Neither are the products just for home use. The firm once sold a set of lights to an office that had no natural light, she said, and within 24 hours workers there reported an improvement in their energy levels and ability to concentrate.  “The cubicle world knows there are options now,” she said.  In some cases, light therapy has also helped with more physical ailments. Hamel pointed to one teenage customer with acne who was able to go off Accutane as a result. In other cases, it has been effective in pain management for problems as diverse as TMJ (temporomandi-bular joint syndrome), back pain and skin healing and repair.

Other therapy products include dawn/dusk simulators that help people wake up at appropriate times. Hamel said teenagers and nursing home residents who have trouble getting up in the morning have been helped by light boxes that help them produce the chemical seratonin when they first wake up. The products are gentler than alarm clocks and “retrain the body clock to make the proper chemicals at the proper time,” she said.

The future

Hamel said the company is able to compete with big-box retailers through service and greater in-depth knowledge about the products. Its products are all assembled in the U.S.  As the days of February tick slowly away and Minnesotans patiently wait for spring to arrive, the Stillwater company is looking ahead to a successful and busy 2009.  “There are a lot of exciting things happening with light,” Hamel said. “It could help a lot of different issues.”

For more information on Light Therapy Products, go to www.lighttherapyproducts.com or call 800-486-6723 or

651-351-9800.

See more clearly with our CF bulbs

Tuesday, March 3rd, 2009

While we are used to getting customer issues in email, it is always a wonderful day when people like Mark take the time to send us an email bouquet!  Thanks Mark :)

I usually don’t write to companies, who DELIVER their products in EXCELLENT condition.But I really feel you went so far beyond my expectations in care in packing and general quality of your product, that I felt I needed to write you. I previously used Halogen lights for their High Quality light output, but going GREEN(and trying to save some sorely needed cash in electric bills) I decided to switch to CFL’s for the Majority of my lighting, but I thought I was going blind (and was living in a Twilight world) of low power, Yellowish CFL’s that were ruining my vision. I used to grow ‘Tomatoes’ (I am from Jersey after all) under “Full Spectrum” florescent tubes” and used to LOVE the High quality light output, with virtually no heat waste my sprouting setup produced. On a lark I wondered if I could replace these disgusting yellow CFL’s with something better for my vision but still energy efficient, WOW was I surprised when I received your immaculately packed Full Spectrum CFL’s I am FINALLY living again , Baby!Thanks againMark ”

No diagnosis-no problem

Tuesday, March 3rd, 2009

We got some great feedback this week!  This is probably one of the most common comments that we receive:

“Sarah…

I’m not sure its psychological or physical but I love the light I bought.   While I wasn’t diagnosed with SAD…I feel better to sit under the light for 30 minutes in the morning.  

Thank you

Phillip”

Phillip bought the Flamingo.  Many of our customers don’t have any diagnosis, but relate with many of the symptoms described as those of S.A.D.  We’re so happy that Phillip and others find relief and benefits from our lights!